Contact Us

In Person

To meet with a Financial Aid Counselor visit the One-Stop at Perry's Nest  (formerly known as the Enrollment Information Center) on the first floor of the SA building. 

  • Monday–Thursday: 9 am to 5 pm
  • Friday: 10 am to 3 pm

 

Winter 2025/2026 Utility Conservation Program & Winter Break Closure

The One-Stop at Perry's Nest will be closed for in-person services on December 19, 2025; January 2, 2026; and January 9, 2026. On these dates the Financial Aid Department we will be available remotely, please email us at finaid@csueastbay.edu for assistance.

CSUEB will be closed from 12/24/25 - 1/1/26 for the winter break. Services will resume on 1/2/26.

Phone Hours and Virtual Appointments

To speak with a Financial Aid Counselor, our call center hours are:

Monday - Thursday:  10am - 3pm

(510) 885-2784

During the first two weeks of the Fall, Spring, and Summer semesters the phone lines will be open 8am - 5pm, Monday - Friday.

To schedule a virtual appointment:

Email us at finaid@csueastbay.edu 

Mailing Address & Email

Office of Financial Aid & Scholarships

California State University, East Bay

25800 Carlos Bee Boulevard

Hayward, CA 94542

Fax: (510) 885-2161

Email: finaid@csueastbay.edu